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Author Topic: Help I can't get into the chat: Questions & Answers  (Read 6780 times)
narongkorn
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« Reply #150 on: November 19, 2011, 04:22:51 AM »

Thank you! -huggles Mikail- Grin Grin
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Rheanna
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« Reply #151 on: December 17, 2011, 01:35:17 PM »

Okay I registered a new character and it seems that the name had a ban attached to it. Anyway now none of my accounts will work and because we were sharing the computer my husband's aren't either. Effected accounts include; Jade~, TopazShade, Onyx, Morganite, and Karena. I did talk to Moondog about this problem, but I'm still having it and I would appreciate it if someone could help us out. Thanks.
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GrimlyFiendish
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« Reply #152 on: December 26, 2011, 02:10:26 PM »

I'm having similar trouble. When I try to login I get a message saying I have been banished, when I have never even spoken to a mod. I did recently register the user name Anon, perhaps that's the issue? I'd appreciate it if a Mod could take a look.
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Rheanna
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« Reply #153 on: December 28, 2011, 01:24:11 PM »

I'm still having trouble, I can't decide if I'm being ignored or what. I would appreciate it if someone could look into this and let me know something.
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Familiar
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« Reply #154 on: December 29, 2011, 06:06:41 PM »

I apologize for the delay.

Rheanna, your problem should be fixed now. Let me know if that changes or not.

Grimly, I did not see a reason behind your ban or any names attached to it. It should be fixed as well.
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There can be no prestige without mystery, for familiarity breeds contempt.
GrimlyFiendish
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« Reply #155 on: December 30, 2011, 03:16:02 AM »

Working lovely now, thanks Familiar Smiley
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Rheanna
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« Reply #156 on: December 30, 2011, 02:05:33 PM »

Yes it's working beautifully. Thanks so much.
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LucyLoofa
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« Reply #157 on: January 03, 2012, 05:57:11 AM »

Hi! I've come back after an absence and noticed my characters were gone. (perfectly fine) I've created a new character but forgotten her password. (oops) I was looking forward to using her and never finished her profile. Some help please? Smiley It would make my day.
Name: LukaLuciro
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Mikail
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« Reply #158 on: January 04, 2012, 06:24:02 AM »

Done!
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Lensor
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« Reply #159 on: January 24, 2012, 10:55:41 AM »

Hello, I'm new to the site since about 5 minutes ago.
I created a new character and trying logging into chat, and couldn't get in, It would be appreciated if someone could fix that.
I'm almost certain that I put in the password correctly. My Character name is the same as my Name on here. Lensor.
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Moondog
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« Reply #160 on: January 25, 2012, 10:12:18 AM »

Having checked the name Lensor, you have not somehow inadvertently registered a banished name, and should not have any difficulty entering the chat.

What exactly happens when you attempt to log-in? Are you greeted with a 'Your Password/Log-In is Incorrect' screen, or does it not go anywhere, or what, exactly?

As I cannot fix anything regarding passwords (but I can request this is done), I suggest registering another name (copy paste the password in a word document, so you don't end up making any mistakes or lose it!) and attempting to enter again. It should work.

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Lensor
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« Reply #161 on: January 25, 2012, 10:51:20 AM »

It's saying "You typed an incorrect password." whenever I try to log in, and just stays on the main screen. I'm using Mozilla Firefox with Ad-block, but that doesn't seem to be it, because I tried it again in Google Chrome and got the same error. I really don't seem to think I forgot the password that soon after entering it, but maybe I did.

I'll try a new character a little later, trying the password in word. Thank you for your help.
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